Inspection Services

DEPARTMENT INFORMATION

The effective date for the 2020 Florida Building Code (7th Edition) is 12:00 a.m., December 31, 2020. All plans and applications submitted after 11:59 p.m. of the 30th must comply with the 2020 Codes. 

HOURS OF OPERATION

Inspection Services hours are 7:30 a.m. through 4:30 p.m. The permit counter is open to walk-in customers from 7:30 a.m. through 12:30 p.m. Inspectors are available to meet in the office between 7:30 a.m. and 8:00 a.m. and, typically, between 2:30 p.m. and 3:30 p.m. on most days depending on work load. If you need to meet with the Building Official or Inspections Supervisor/Plans Examiner, you may do during business hours. To ensure a meeting time, please e-mail inspections@cityofpensacola.com.

PLAN REVIEW

All permit applications with plan review must be submitted electronically using My Government Online (MGO) at  mygovernmentonline.org,   Guidelines for creating an account and submitting an application through MGO are available here.

If the permit requires plan review, original pdf files must be uploaded into the MGO system during the upload portion of the application process. As of April 1st, 2020, paper plans are no longer being accepted.

All documents must be uploaded into the permit application through the MGO portal. All documents that are required as part of the application and permit such as NOCs must be uploaded. Paper documents will not be accepted except for owner-builder forms.

SUB PERMITS

All sub permits associated with a project for Mechanical, Electrical, Plumbing, Gas, Roofing and Fire Systems must be submitted online as an "Add-to-Existing" permit type. 

CONTRACTOR REGISTRATION

New or renewal contractor registration must be a complete package submitted through the MGO application portal or emailed to inspections@cityofpensacola.com.

PERMIT EXTENSIONS OR RENEWALS

Permits are valid for 180 days from the date of issuance. Each Inspection conducted also extends the permit out 180 days from the date of inspection. Inactivity or abandonment will cause the permit to expire, and renewal is by repayment of the fees. Permit extension requests must be submitted by email to inspections@cityofpensacola.com prior to expiration of the permit.

INSPECTIONS

Inspections for mygovernmentonline.org permits will need to be scheduled either online through the MGO customer portal or via telephone using the IVR system by dialing (866) 957-3764, option 5.  To view a list of required inspections, please visit our Inspections page.

QUESTIONS

For customer portal and account questions, please call My Government Online at (866) 957-3764.

For permit related questions, please e-mail inspections@cityofpensacola.com or call Inspections Services at (850) 436-5600.

Responsibilities

Inspection Services is ready to help you realize your building ideas in order to promote the preservation, growth, and development of the City of Pensacola. We work in conjunction with other government agencies to ensure community safety and welfare. Please feel free to contact or visit our offices if you have any questions.

We recommend that you contact us before you begin to make improvements or changes to your property. We can help you anticipate all possible requirements and assist with the construction process from plan review to on-site inspections, so you are confident the project is appropriately located, adequately designed, and constructed in compliance with City Codes and the Florida building Code.

Contact Information

For any questions in regard to building codes, please email e-mail Inspection Services Director Jonathan Bilby.

For permitting questions, please e-mail inspections@cityofpensacola.com.

For Plan Review questions please e-mail Inspections Supervisor Robbie Weekley.


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