Shared Micromobility

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Bird E-Scooters Available in Pensacola


The City of Pensacola has partnered with shared electric scooter company Bird Rides to bring e-scooters to the city, offering residents and visitors a new way to explore Pensacola.

Bird currently operates e-scooters in more than 250 cities globally, and they have deployed e-scooters in the City of Pensacola franchise area as part of a one-year pilot program.


BIRD STATS 

(Approximate totals since July 19 launch)

Rides: 3,502

Miles ridden: 8615.23

CO2 metric tons saved: 1.8309

How do I use Bird?
Through the Bird smartphone app, riders can see the nearest Bird scooter on a map, complete the safety tutorial and ride directly to their desired destination. Upon ending their trip, riders simply park the scooter safely along the side of a sidewalk or on the street next to an unmarked curb and take a photo of the scooter through the app to ensure proper parking.

How much does it cost?

The cost for a Bird ride is $1 to start and a 39 cent per minute fee to ride.

What are the rules?

Bird guidelines and rules include:

  • The electric scooters can be used on roads, bike lanes or sidewalks within the City of Pensacola franchise area. Riders should yield the right of way to pedestrians.
  • The scooters have a maximum speed of 15 mph. 
  • Scooters must be parked out of the way of pedestrians and never blocking:
    • Driveways
    • Accessibility ramps 
    • Sidewalk
    • Business or residential entryways 
    • Street furniture such as benches, parklets, refuse and recycling receptacles
    • Parking meters  
    • Parking kiosks
    • Fire hydrants
    • Parking spaces
  • Riders are required to be at least 18 years old to access the scooters.
  • Riders are encouraged to wear a helmet on every ride.
  • Riders are required to obey all standard rules of the road. 
  • Additional rules may apply. Please refer to the app for more information.

Are there discounts available?

Yes. Bird offers the following programs that are available for all who qualify:

  • Community Pricing
    Bird’s Community Pricing Program offers a 50% discount to low-income riders, Pell grant recipients, select local nonprofit and community organizations, veterans, and senior citizens. It’s designed to be the most inclusive micromobility discount program available anywhere. To sign up for the Community Pricing Program, download the Bird app, create an account, and email your proof of eligibility to access@bird.co.
  • Free Rides for Healthcare Workers and Emergency Personnel
    Bird is proud to offer free rides to healthcare workers and emergency personnel. To sign up, simply email a copy of your medical employee identification card along with your name and phone number to together@bird.co. Eligible riders will receive two free 30-minute rides per day for as long as it takes to help our communities to recover from the global health crisis.

  • Community Mode

    Community Mode allows anyone with a Bird account to report or provide feedback on vehicle-related issues such as poorly parked or damaged vehicles in their area. When a report is submitted, a member of the Bird team is assigned to correct the issue. Anyone can access Community Mode by tapping the yield sign on the bottom left of the Bird map.

How do I report an issue with Bird?

  • If a resident has questions or concerns about the e-scooters the company can be reached directly at 1-866-205-2442 or hello@bird.co. More information about the company can be found on their website (www.bird.co) and on their blog (www.bird.co/blog).
  • E-scooter issues can also be reported through City of Pensacola 311.

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