Constituent Services

As Constituent Services Administrator, Latasha Buchanan is the liaison between neighborhoods and the Office of the Mayor. In addition to these duties, the Constituent Services Administrator supervises and coordinates the operation of the 311 Center to ensure the City provides exceptional service, and to enhance the services provided. Working with other departments, outside agencies, and community members alike assist the Constituent Services Office in meeting the needs of the community and providing resolutions on behalf of the City's constituents.

As the Constituent Services Assistant, Laurie Byrne supports the Constituent Services Administrator with the daily operation of the department, striving to provide excellent service to our citizens via phone, email and through the City's 311 portal. 

Dial 311 or 850-436-5555

Resources