Title VI of the Civil Rights Act of 1964 prohibits discrimination on the basis of race, color, or national origin in programs and activities receiving Federal financial assistance. Specifically, Title VI provides that "no person in the United States shall, on the ground of race, color, or national origin, be excluded from participation in, be denied the benefits of, or be subjected to discrimination under any program or activity receiving Federal financial assistance" (42 U.S.C. Section 2000d).
The City of Pensacola is committed to ensuring that no person is excluded from participation in, denied the benefits of, or subjected to discrimination on the grounds of race, color, national origin, sex, age, disability, religion, income or family status. If you feel you are being denied participation in or being denied benefits of the services provided by the City of Pensacola, or otherwise being discriminated against because of your race, color, national origin, sex, age, disability, religion, income or family status, you may file a formal complaint with the City's Title VI Coordinator:
Title VI Coordinator
222 West Main Street
Pensacola, FL 32502
Email Title VI Coordinator
Grievance Procedure (Complaints)
If possible, the complaint should be submitted in writing using the online Complaint Form and contain the identity, address and contact information of the complainant; the basis for the allegations (i.e., race, color, national origin, sex, religion, age disability or family status); and a description of the alleged discrimination with the date of occurrence. If the complaint cannot be submitted in writing, the complainant should contact the Title VI Coordinator for assistance. All complaints shall be filed no later than sixty (60) calendar days from the date of the alleged discrimination.
The Title VI Coordinator will respond to the complaint within thirty (30) calendar days and will take reasonable steps to resolve the matter. If more information is needed to resolve the case, the City may contact the complainant using any contact information provide by complainant on the complaint form. The complainant has thirty (30) business days from the date initial contact to send requested information to the Title VI Coordinator. If the City does not receive the requested information within the thirty (30) business days, the City can administratively close the case. A case may also be administratively closed if the complainant no longer wishes to pursue their case. Upon completion of an investigation or the closing of a case, the Title VI Coordinator will complete a final report to provide to the complaint.
If no violation is found and the complainant wishes to appeal the decision, he or she may contact the Florida Department of Transportation Equal Opportunity Office ATTN: Title VI Complaint Processing, 605 Suwannee Street, MS 65, Tallahassee, FL 32399.
Complainant may also submit alleged violation directly to the Florida Department of Transportation Equal Opportunity Office ATTN: Title VI Complaint Processing, 605 Suwannee Street, MS 65, Tallahassee, FL 32399.
City of Pensacola's Title VI Policy
To request a copy of the City of Pensacola's Title VI Policy please contact the City's Title VI Coordinator or view the Title VI Policy online.
For additional information and resources regarding Title VI Issues, please refer to the following resources: