Alert Center

Alert Center allows you to view all alerts and emergencies in your area. If there are alerts or emergencies, they will be listed below by category. To be instantly notified of alerts and emergencies subscribe to Notify Me or RSS.

CP Test

1 Alert
November 22, 2019 10:48 am

Testing Alert

Trying to make a banner work on a non cityofpensacola.com home page (Port, Parks, Osceola Golf, etc.)

Emergency Alerts

1 Alert
December 9, 2019 11:48 am

The City of Pensacola is experiencing a Cyber Incident

City services have been impacted, including:

- City emails and phones
- 311 customer service
- Online payments including Pensacola Energy and City of Pensacola Sanitation Services

*911 and emergency services are NOT impacted and continue to operate*
...

Read On...

Latest Update:

December 12, 2019 2:12 pm

Cyber incident UPDATE 11 a.m. Thursday:
- Online bill payments for Pensacola Energy and Sanitation Services are now available.
- Pensacola Energy is operational, but the call center is not fully restored yet.
- The majority of our servers are restored, and IT is working to get computers up and running in each department.
- We are currently in an assessment and recovery mode, and IT staff continue to work diligently to check all computers and fully restore our network.
- We can confirm that this was a ransomware incident, but cannot provide additional details due to the ongoing investigation.
- Email servers are back online, so city staff have limited access to emails.
- Most city landlines have been restored.

Thank you everyone for your patience as we work to restore our network and city services.

Weather Alerts

0 Alerts
There are currently no alerts for this category.