Can a person file a complaint online or after hours?

Yes. A person can simply go to the City of Pensacola website and enter a complaint on the City 311 link which will then be routed to City Code Enforcement for investigation. A person can also call our office (850-436-5500) after hours and leave a detailed voice mail message to include the location and nature of the alleged violation(s) along with the complainant's name and address.    Complaints will be investigated the next business day.

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1. Does City Code Enforcement investigate and initiate code violation cases only on complaints received from citizens?
2. Can a person remain completely anonymous when reporting a code violation complaint?
3. Can a person file a complaint online or after hours?
4. Does Code Enforcement staff meet with Neighborhood Associations or other Organizations?
5. Does Code Enforcement also enforce Ordinances that pertain to violations found on the side or rear yard of private properties?