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  1. Calendar Overlay (Employees Only) Training, Items, & Events (1)
  2. Calendar Overlay Play Pensacola (1)

(Employees Only) Training, Items, & Events

  1. **RESCHEDULED** Training Opportunity - Dealing With Difficult People: Mastering the Art of Customer Service

    October 31, 2018, 2:00 pm - 4:00 pm @ Internal: City Hall, 4th Floor Training Room

    This two hour training is designed for all employees. Everyone can benefit from a customer service skills tune-up from time to time. This interactive, informative, and educational training provides not only some of the basic components needed to provide exceptional customer service, but also out-of-box ideas that can add to the skillset of even the most effective customer service providers. Topics to be covered include: • Nonverbal behavior • Mirror Neurons and the science of empathy • How to deal with difficult people • How YOUR attitude impacts service • How to recognize potential opportunities for customer service greatness

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Play Pensacola

  1. Fricker Center's Trunk or Treat

    October 31, 2018, 6:00 pm - 8:00 pm @ Fricker Resource Center

    Join our FREE Halloween extravaganza filled with candy, games and FUN for ages 3-13! Costumes are encouraged but NOT required. Candy and prizes available on a first come, first serve basis.

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